Shipping Policy

At Madeline Journeys, we are dedicated to delivering your camping gear, hiking gear, and luggage quickly and securely. We ship orders worldwide to ensure our customers can enjoy their journeys without delay.

Processing Time

All orders are processed within 2–4 business days after confirmation. You will receive a notification once your order has been shipped.

Delivery Time

Delivery times vary depending on the destination. Typically, orders are delivered within 7–15 business days. Please note that unforeseen delays may occasionally occur due to factors outside our control such as customs clearance or courier issues.

Shipping Fees

Shipping charges, if applicable, will be clearly displayed at checkout before you confirm your order.

Order Tracking

Once your order is shipped, we will provide tracking details (where available) so you can follow your delivery status.

Payment Method

We operate exclusively on a Cash on Delivery (COD) basis. Customers pay for their orders directly to the courier at the time of delivery.

Contact Us

For questions about your order or shipping details, please contact us at [email protected].